Town & County Continuity of Operations

Town Government

2020 Beach Guidance (PDF)

Safe Work Guidelines for Covid-19 Prevention and Control (PDF)

Town and County Facilities:
Not currently open for the public to enter.  Departments are arranging public access by appointment only; please check with specific departments for details. Current state guidance is that offices use alternative measures for now to serve the public (such as email, telephone, video conferencing, on-line applications, drop-boxes, curbside delivery). Until the town is able to have the appropriate safety measures in place for its employees and the public, and state guidance relaxes, the offices will remain physically closed. We urge the public to call the office you need, directly, for service.

Board, Committees and Commissions:
✓ Boards, Committees and Commissions are meeting on alternative schedules.  Please consult the Town’s Meeting Calendar for updated meeting information.

Emergency Management:
✓ Incident Response Team activated (EOC). www.nantucket-ma.gov/Covid-19, 508-325-4111, covid19@police.nantucket-ma.gov

Administration:

 Staff working in offices, ready for public assistance.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

Airport:

 Terminal open.
 Staff working remotely on limited hours.
 Limited commercial and private flights.
 FBO open.

Culture & Tourism:

 25 Federal Street Information Bureau is open Monday - Friday: 9 am - 5 pm. Closed on Saturdays and Sundays.
 Website information updated frequently.

Finance Department:

 Staff working in office, and remotely.
 Collections online, mail.
 Please call or email for assistance.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

Fire Department/EMS:

 Staff present in offices.
 Inspectional services are operating as required.
 For emergencies, call 911.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.
✘ Public education and outreach has been paused.

Harbor Master:

✓ Limited operations.
✓ Inspections by appointment only.
✓ Payments via mail or online only..
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

Health Department:

Staff working remotely on limited hours.
Food Delivery Program.
Minimal email and phone.
Permits to be submitted electronically for review.
✓ Limited inspections scheduled for essential services.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

Natural Resources Department:

 Staff working remotely on limited hours.
 Limited shellfish and species monitoring.
 Permits to be submitted electronically.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

PLUS Department:

 Staff working in the office and remotely. Available by phone and e-mail.
 Inspectors available to perform any required inspections.
 Drop Off / Pick Up bins available outside for applications.
 New permits being issued.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

Police Department:

 Fully operational for Law Enforcement Services.
 For emergencies, call 911.
 Business Licensing/Permits available online.
 Open for walk-in’s for police and permitting services.
 
Applications for new firearms permits are now being accepted.

Public Works:

 Landfill drop-off open.
 Public bathrooms open.
 Electronic permits via email to dpw@nantucket-ma.com.
 Collection of bagged roadside litter. See locations here.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.
✘ No Take It or Leave It (TIOLI).
Hazardous waste: click here for future dates.

Sewer Department:

 Staff working in office.
 Plant operations.
 Minimum engineering.
 Testing for Covid-19 at Surfside Wastewater Treatment Facility.
 Inspections.
 Dye testing.
 Permits.
 By appointment only. Please contact the department directly by either phone or email to make an appointment.

County Government

Town and County Facilities:
Not currently open for the public to enter.  Some departments are arranging public access by appointment only; please check with specific departments for details.  Current state guidance is that offices use alternative measures for now to serve the public (such as email, telephone, video conferencing, on-line applications, drop-boxes, curbside delivery). Until the town is able to have the appropriate safety measures in place for its employees and the public, and state guidance relaxes, the offices will remain physically closed. We urge the public to call the office you need, directly, for service.

✓ Registry of Deeds: Staff working in the office.  Available by phone and e-mail. Mail, e-file and drop box only.

✓ Courts: limited services, not open to the public.

Nantucket Public Schools

Nantucket Public Schools, Playing Fields and Facilities:
✘ All closed to public through the end of the current school year.