Show All Answers

1. Is fluoride added to the water?

No.

2. I have just received my water bill, why is it higher than normal?

You may have a leak, your meter may have been misread, you may have simply used more water than normal - especially during the summer months. Customers often times are unaware of how much water they actually use. Please call the Water Company for a review of your account.

3. Is the water safe to drink?

Yes, the water meets or exceeds all D.E.P. and E.P.A. standards.

4. When can I expect to get my bill?

Everyone is billed monthly. If you do not receive your bill, please call the Water Company at 508-228-0022.

5. Why do I get a sewer bill from the Water Company?

Effective 1/1/98, the Town of Nantucket contracted with the Water Company to do the billing.

6. Why does the Water Company recommend having my meter shut off when I leave for the season?

To prevent your service pipe between the house and meter from freezing during the winter.

7. Why do I pay a service charge even if I don't use any water?

The service charge recovers the fixed cost.