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1. What is anaerobic digestion?
2. What is an anaerobic digester?
3. What is co-digestion?
4. What is biogas?
5. How is biogas generated?
6. What is digested material and what is it used for?
7. What types of organic materials produce biogas?
8. Is biogas a renewable energy source?
9. Can biogas replace fossil fuels?
10. How does biogas help reduce effects of climate change?
11. What types of facilities have anaerobic digesters?
12. Is there a difference between landfill gas and biogas?
13. Is there a difference between natural gas and biogas?
14. If I build a biogas system will it stink?
15. Are anaerobic digesters safe?

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1. How does Coronavirus (Covid-19) spread?
2. How do we help "Flatten the Curve"?
3. What does social distancing mean?
4. What are the symptoms of Coronavirus?
5. Does the new coronavirus affect older people, or are younger people also susceptible?
6. How long is the incubation period for COVID-19?
7. How can I protect myself and prevent the spread of Coronavirus?
8. Are there any specific medicines to prevent or treat the new coronavirus?
9. How long does the virus survive in surfaces?
10. Can pets at home spread the new coronavirus (2019-nCoV)?

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1. How is the residential exemption adopted?
2. Who may qualify?
3. What is the qualification date?
4. How does a taxpayer apply for the Residential Exemption?
5. How is the residential exemption determined?

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1. How to obtain a Nantucket Disabled Parking Permit Application
2. If the anticipated length of your temporary disability is less than six months
3. If the anticipated length of your temporary disability is six months or greater
4. If you have a permanent disability
5. Where are the accessible parking spaces in town?
6. Where can I rent motorized and manual wheelchairs?

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1. Are Town and County offices open?
2. Are board, commission, and committee meetings still happening?
3. Is the National Guard coming to Nantucket? And if so, why?
4. Are Excise Taxes still due on March 25, 2020?
5. How do I pay tax, excise and other bills?
6. Is the Annual Town Election scheduled for Tuesday, April 14, 2020 postponed?
7. Is Annual Town Meeting scheduled for Saturday, April 4, 2020 postponed?
8. Are the Nantucket Schools closed, and if so for how long?
9. How many people on Nantucket have tested positive for Coronavirus (Covid-19)?
10. Can I get tested for Coronavirus?
11. Can we ban or slow the amount of people coming to the island?
12. Are restaurants still open for service?
13. Is the Town postponing any local events?
14. Is the Airport going to close?
15. Are the boats going to be cancelled?
16. Is the Landfill open?
17. Is Take It Or Leave It open (TIOLI)?

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1. Does solar PV system require snow removal?
2. Do I have to clean my solar panels?
3. How much money is it annually to maintain my system?
4. Will a roof mounted system cause leaks?
5. How long until the technology becomes obsolete?
6. How long do warranties last?
7. What solar energy rebates and incentives are available?
8. What is the payback period for solar PV on Nantucket?
9. Is it more expensive to install solar PV on the island of Nantucket than the mainland?
10. Does Nantucket get enough sun for solar photovoltaics to work?
11. Is my roof suitable for solar PV?
12. How easy is it to monitor my system’s electrical generation?
13. Can I install solar PV on my property in the Historic Core Districts?
14. Can I install solar PV on my property outside the Historic Core Districts?
15. Do I need to get HDC approval even if I don’t live in a Historic Core?
16. Do I have to talk to my local Homeowners Association when considering installing solar PV?
17. How do I choose an installer?

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1. How do I change my address?
2. What address do I use to mail my payment?
3. What is a "lockbox"?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

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1. Why are house numbers so important?
2. Why do my smoke detectors “chirp” sometimes?
3. Why I need a carbon monoxide detector?
4. My smoke detectors sound every time I take a shower or cook in the kitchen, what can I do?

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1. Is there a Meals on Wheels Program on Nantucket?
2. What is Congregate Lunch and where is it served?
3. What is the Nantucket Food Pantry and where is it located?
4. Is there a Telephone Reassurance Program on the island?

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1. Is there a Fuel Assistant Program on the Nantucket?

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. How many people live on Nantucket?
4. How can I find lodging on the island?
5. Where can I find restaurant information?
6. Do all the restaurants stay open year round?
7. How is the Town Manager appointed?
8. What is the Role of the Assistant Town Manager?

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1. How do I obtain a handicapped license plate for Massachusetts?
2. How do I obtain a handicapped parking permit for Nantucket?

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1. Is my septic system plan in your office?
2. How close can wells be to each other?
3. Do you check the beach waters in the summer?
4. What do I need for a water test?

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1. Are the meetings recorded?
2. What constitutes an Historic District Commission Certificate of Appropriateness?
3. When does an HDC Certificate of Appropriateness expire?
4. Do I need approval to put up a fence?
5. Do I need approval if I am painting my house?
6. Do I have to attend the meeting?
7. Do I have to attend the Sign Council Meeting?
8. Can I make a change to a Certificate that has previously been approved?
9. What happens if I put a shed on my property WITHOUT HDC approval?
10. What does Approved on Consent mean?
11. What does Approved on Consent with Conditions mean?
12. What do I do if my application is Held for Representation?
13. What do I do if my application is Held for Revisions?
14. What do I do if my application is Held for a View?
15. What do I do if my application is Approved through Staff?
16. What is an HDC Inspection?
17. What happens if I sign up for an HDC Inspection more than once?

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

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1. Where can I find information about affordable housing?
2. Where can I find information about housing assistance?
3. What options are there for housing for elderly on Nantucket?

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1. How can I find Information about the Insurance Advisory Committee (IAC)?
2. Where can I find a listing of positions available with the Town of Nantucket?
3. Where can I find an employment application?
4. Do I have to complete a new application for each position I am interested in applying for?
5. Can I write, “see resume” on my application?
6. How do I submit the application?
7. What happens if I miss the deadline for the position I am interested in?

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1. Is there a Fuel Assistant Program on the Nantucket?

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1. How do I obtain a handicapped parking permit for Nantucket?
2. How do I obtain a handicapped license plate for Massachusetts?

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

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1. Am I required to have safety detectors in my house?
2. Are there home care services available on the island?
3. Is there a Visiting Nurses Program on Nantucket?
4. Is there an Emergency Life Line Program on Nantucket?

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1. What does GIS stand for?
2. What is GIS?
3. How is GIS used on Nantucket?
4. Can anyone order a map?
5. How do I order a map?
6. How much does a map cost?
7. How up-to-date is the assessor's information listed for each parcel?
8. Why does it look like my house is partially on my neighbor's property?

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1. Is there a way I can see an attorney for a non-criminal matter on Nantucket?

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1. How can I find lodging on the island?
2. I am coming to Nantucket today or tomorrow and have not made room reservations can I call visitor services to find a room?
3. I have arrived by ferry or airplane, but do no t have a room reservation, what should I do?
4. I would like to come for a holiday weekend or for a particular festival in a few weeks or months, does visitor services know who has room availability at that time?
5. I want to stay for one night. Every place I call wants a 2 or 3 night minimum, but they all tell me to call visitor services, why?
6. If visitor services is closed how can I find a room?
7. Does visitor services make room reservations?
8. Can visitor services recommend or rate any lodging establishment over another?
9. What is the Nantucket Lodging Association?

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1. Is it possible to get assistance to help me with paying my bills on time or help me with my check book?

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1. If my application is on the agenda, what time do I arrive at the meeting?
2. What is the deadline to get on the next meeting agenda?
3. What is the fee for appearing before the Planning Board?
4. Where can I get a copy of the Nantucket Zoning Bylaw?
5. Where can I look at a plan for a proposed subdivision?
6. Where do I pick up a second dwelling application?

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1. How do I obtain a temporary handicapped parking permit?
2. How do I pay my parking ticket?
3. How do I pay for my beach permit?

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1. What is a pothole?
2. How potholes are formed?
3. How is a pothole fixed?
4. What is “Cold Patch”?
5. Does the Town have a “Pothole Fixer”?
6. When will the potholes be fixed?
7. How do I report a pothole?

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1. Where do I get a beach driving permit?
2. What licenses / permits do I need to start business?
3. What permits are required to build / alter / move / demolish a structure?
4. When do I need a non-commercial shellfish permit?

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1. When is the landfill open?
2. What are the current landfill fees?
3. What are the current sewer fees?
4. What do I need to obtain a sewer permit?
5. What are the sewer connection permit fees?
6. What do I need to close a sewer permit?
7. What is accepted recyclable items?
8. Can I toss out my trash in black bags?
9. What do I do with Styrofoam peanuts?
10. How do I dispose of latex paint?
11. How do I recycle full cans of food?
12. What do I do with cardboard boxes?
13. What do I do with a plastic container full of cooking grease?
14. Where do I throw bubble wrap?
15. Where do I toss cardboard boxes full of spray foam?
16. What do I do with sensitive papers?
17. Where do I throw mulch and fertilizer bags from my business?
18. Where do I toss bags of fertilizer, lime and grass seed?
19. I just donated my time and cleaned up the beach. Do I have to separate the recyclables from the beach debris?
20. I just cleaned up my job site and there are recyclables in my bags, do I have to separate them?

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1. Do I need to complete Land Bank forms?
2. How do I get a copy of a deed or document?
3. How do I use the online database?
4. How do I request a Corporate Certificate?
5. What are the Registry’s hours?
6. What are the Registry fees?
7. What is a Declaration of Homestead?
8. What is the deeds excise tax?

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1. ¿Están abiertas las oficinas del municipio o el condado?

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1. I would like to find information of restaurants. Do you have any restaurant info or menus?
2. Do all the restaurants stay open year round?
3. Can I get a list of open restaurants in the off-season?
4. I want to make dining reservations for Easter, Thanksgiving, or Christmas dinner, how can I find out who is open?
5. Do you have menus to take?
6. Can visitor services make restaurant reservations or recommendations?

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1. Does visitor services have public restrooms?
2. Are there other public restrooms on Nantucket?

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1. Is it possible to see a social security agent on Nantucket?
2. Can I get social security forms and assistance on the Internet?
3. What is SHINE?
4. What do SHINE counselors do?
5. How do I reach the Department of Public Welfare or Department of Transitional Assistance office?
6. How do I apply for unemployment?

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1. When does the order take effect?
2. Are Nantucket Residents required to “Stay at Home”?
3. Is a “Stay at Home” Order the same as a “Shelter in Place” Order?
4. Is this a “Lockdown”?
5. Where does the "Stay at Home" order apply?
6. Will convenience stores be open?
7. What if I still have to go to work?
8. Is the Nantucket Regional Transportation (NRTA) Service still operating?
9. Are the Steamship Authority and Hy-Line Cruises still operating?
10. Can I order food? What about going to the Stop'N'Shop?
11. Can I walk my dog?
12. Should I stock up on food, necessities like toilet paper, and on medicines?
13. What happens if I don’t comply with this order?
14. What if I don't feel safe at home?
15. What about trash?
16. I am a fisherman, can I still go fishing and are the shanties open?
17. I am a farmer, can I still work?
18. Can I still go to church?
19. Can I drive to the beach?
20. I’m a caretaker, can I still work?
21. Can construction workers who support construction, inspection, manteinance of sites and projects allowed to work per the Governor's Stay at Home order?
22. Can plumbers, electricians, exterminators, inspectors and other services necessary to maintain the safety, sanitation and essential operation of residences, construction site and projects work?
23. My neighbors just returned from a cruise around the world and they are not self-quarantining. Should I be concerned?

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1. Is there a support group for Alzheimer's on Nantucket?
2. Is there a support group for cancer on Nantucket?
3. Is there a support group for caregivers?
4. Is there someone who sees Elderly residents for mental health?

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1. How do I change my address?
2. What address do I use to mail my payment?
3. What is a lockbox?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. Is the Tax Collector's Office part of the Finance Department?

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1. Where can I get a copy of the Nantucket Regional Transit Authority (NRTA) fixed route seasonal schedule?
2. Is there an accessible transportation door-to-door service for the elderly?

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1. How do I change my address?
2. What is a "lockbox"?
3. What address do I use to mail my payment?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

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1. Where can I get assistance for Veteran's Services?

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. Where is visitor services?
4. What is visitor services?
5. Is visitor services open year round?
6. How does visitor services get its annual budget?
7. How many people live on Nantucket?
8. Where are the best beaches?
9. Do I need car on Nantucket?
10. Will I find the information that I am looking for if I walk into, or call, your office?