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1. What are the symptoms of COVID-19?
2. Can I get tested for Coronavirus?
3. How many people on Nantucket have tested positive for Coronavirus (Covid-19)?
4. When should I wear a face covering?
5. What does social distancing mean?
6. How does Coronavirus (Covid-19) spread?
7. Does the new coronavirus affect older people, or are younger people also susceptible?
8. How long is the incubation period for COVID-19?
9. How can I protect myself and prevent the spread of Coronavirus?
10. How long does the virus survive in surfaces?

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1. What is anaerobic digestion?
2. What is an anaerobic digester?
3. What is co-digestion?
4. What is biogas?
5. How is biogas generated?
6. What is digested material and what is it used for?
7. What types of organic materials produce biogas?
8. Is biogas a renewable energy source?
9. Can biogas replace fossil fuels?
10. How does biogas help reduce effects of climate change?
11. What types of facilities have anaerobic digesters?
12. Is there a difference between landfill gas and biogas?
13. Is there a difference between natural gas and biogas?
14. If I build a biogas system will it stink?
15. Are anaerobic digesters safe?

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1. How is the residential exemption adopted?
2. Who may qualify?
3. What is the qualification date?
4. How does a taxpayer apply for the Residential Exemption?
5. How is the residential exemption determined?

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1. How can I get involved?
2. What are the coastal flood and erosion hazards Nantucket faces?
3. How is climate change exacerbating these hazards?
4. Why is this project necessary?
5. What else has the Town been doing to address these hazards?
6. What are the expected outcomes of the CRP?

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1. How to obtain a Nantucket Disabled Parking Permit Application
2. If the anticipated length of your temporary disability is less than six months
3. If the anticipated length of your temporary disability is six months or greater
4. If you have a permanent disability
5. Where are the accessible parking spaces in town?
6. Where can I rent motorized and manual wheelchairs?

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1. What is contact tracing?
2. How is a close contact defined?
3. How does contact tracing work on Nantucket?

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1. Are there any travel restrictions coming to Massachusetts?
2. I own a seasonal home on the Island, can I come and stay there until this is over?
3. What if I don't feel safe at home?
4. What about trash?
5. Can I drive to the beach?
6. Are restaurants open?
7. What about going to the Stop'N'Shop?
8. Can I get a mooring permit or install my mooring?
9. Is the Town Pier open for recreational boating?
10. Are there any guidelines for boating and various other marine and inland waterway as part for the Governor's Orders?

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1. STAY INFORMED!
2. Since the HDC is meeting on Zoom, do I still need to submit paper applications like before?
3. How do I submit a New Business HDC application?
4. How do I submit an Old Business Application?
5. How do I submit a Staff Approval?
6. Where can I find the checklists?
7. Will I be able to send any supporting documents, including pictures before or during the meeting?
8. Where can I find the meeting dates and deadlines?
9. How do I find out what meeting my application will be reviewed?
10. How do I submit a Sign application?
11. Do I have to attend the Sign Advisory Council meeting?
12. Are the Sconset Advisory Board and the Historic Structures Advisory Board meeting?
13. How do I know if my application has been approved?
14. When can I pick up my Certificate of Appropriateness?
15. Are you open to the Public?

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1. What is isolation?
2. What is quarantine?
3. I have traveled out of state, do I need to quarantine?

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1. What businesses are allowed to open per the Governor in Step 2 of Phase II?
2. What businesses are allowed to open per the Governor in Step 2 of Phase II on June 22, 2020?
3. What is the state Phase II of the Four-Phase Approach to reopening Massachusetts?

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1. Are Town and County offices open?
2. Are board, commission, and committee meetings still happening?
3. Where do I pay my Property Tax and Excise tax Bills?
4. Is the Annual Town Election scheduled for Tuesday, April 14, 2020 postponed?
5. When will the 2020 Annual Town Meeting be held?
6. Is the Town postponing any local events?
7. Is Take It Or Leave It open (TIOLI)?
8. Has the Town tested its Sewer Treatment Facility for traces of COVID-19?

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1. Does solar PV system require snow removal?
2. Do I have to clean my solar panels?
3. How much money is it annually to maintain my system?
4. Will a roof mounted system cause leaks?
5. How long until the technology becomes obsolete?
6. How long do warranties last?
7. What solar energy rebates and incentives are available?
8. What is the payback period for solar PV on Nantucket?
9. Is it more expensive to install solar PV on the island of Nantucket than the mainland?
10. Does Nantucket get enough sun for solar photovoltaics to work?
11. Is my roof suitable for solar PV?
12. How easy is it to monitor my system’s electrical generation?
13. Can I install solar PV on my property in the Historic Core Districts?
14. Can I install solar PV on my property outside the Historic Core Districts?
15. Do I need to get HDC approval even if I don’t live in a Historic Core?
16. Do I have to talk to my local Homeowners Association when considering installing solar PV?
17. How do I choose an installer?

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1. 1. What are PFAS chemicals?
2. 2. Where can PFAS be found?
3. 3. Are there references that provide levels of PFAS measured in everyday products?
4. 4. Why is Nantucket concerned about PFAS?
5. 5. How can I help decrease PFAS pollution on the Island?
6. 6. I live near the Airport. Where can I find information for the PFAS testing there?

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1. 20. What can residents, businesses, and visitors can do to prevent exposure to PFAS?
2. 21. Should I stop growing and eating vegetables using co-compost that may have PFAS?
3. 22. Can I water my plants and garden with PFAS-contaminated water and eat that produce?
4. 23. How can I limit my exposure to PFAS in my garden?
5. 24. What are the PFAS levels in fertilizer and other soil products coming onto the Island?
6. 25. Waste Options Nantucket makes products for beneficial re-use. What are they?
7. 26. Is it safe to shower using domestic well water that contains PFAS?
8. 27. Is it safe for me to bathe my baby using domestic (private) well water that contains PFAS?
9. 28. What can I do as a private well owner to remove PFAS from my water?
10. 29. Am I at risk if I drink or drank water with PFAS above health standards?
11. 30. Is there a way to test my or my family’s blood serum levels for PFAS?

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1. 7. Are there public drinking water standards concerning PFAS?
2. 8. Does MassDEP have a program to support private (domestic) well testing?
3. 9. Does the aquifer that the Island gets groundwater from have PFAS in it?
4. 10. Can I hook up to public water? If Yes, how?
5. 11. Are septic systems or private wastewater treatment within a Zone II aquifer wellhead protection area regulated for PFAS? If so, how?
6. 12. Who is available to perform PFAS Sampling & Testing?
7. 13. Can PFAS drinking water or soil standards be applied to leachate or co-compost?
8. 14. Are private (domestic) wells located below (downgradient of) the landfill impacted by PFAS?
9. 15. Is there a plan to collect PFAS samples from the Wastewater Treatment Facility (WWTF) and landfill site?
10. 16. Did Waste Options perform PFAS testing at the landfill in the summer of 2019?
11. 17. Even though 2019 PFAS testing was done with an imperfect method at the time (EPA 537), were the results found concerning?
12. 18. Why did it take a year for PFAS testing to be discussed by BoH and for action to be taken?
13. 19. Is there a plan to collect PFAS samples from the Wastewater Treatment Facility (WWTF) and landfill site?

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1. How do I change my address?
2. What address do I use to mail my payment?
3. What is a "lockbox"?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

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1. Why are house numbers so important?
2. Why do my smoke detectors “chirp” sometimes?
3. Why I need a carbon monoxide detector?
4. My smoke detectors sound every time I take a shower or cook in the kitchen, what can I do?

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1. Is there a Meals on Wheels Program on Nantucket?
2. What is Congregate Lunch and where is it served?
3. What is the Nantucket Food Pantry and where is it located?
4. Is there a Telephone Reassurance Program on the island?

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1. Is there a Fuel Assistant Program on the Nantucket?

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. How many people live on Nantucket?
4. How can I find lodging on the island?
5. Where can I find restaurant information?
6. Do all the restaurants stay open year round?
7. How is the Town Manager appointed?
8. What is the Role of the Assistant Town Manager?

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1. How do I obtain a handicapped license plate for Massachusetts?
2. How do I obtain a handicapped parking permit for Nantucket?

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1. Is my septic system plan in your office?
2. How close can wells be to each other?
3. Do you check the beach waters in the summer?
4. What do I need for a water test?

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

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1. Where can I find information about affordable housing?
2. Where can I find information about housing assistance?
3. What options are there for housing for elderly on Nantucket?

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1. How can I find Information about the Insurance Advisory Committee (IAC)?
2. Where can I find a listing of positions available with the Town of Nantucket?
3. Where can I find an employment application?
4. Do I have to complete a new application for each position I am interested in applying for?
5. Can I write, “see resume” on my application?
6. How do I submit the application?
7. What happens if I miss the deadline for the position I am interested in?

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1. Is there a Fuel Assistant Program on the Nantucket?

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1. How do I obtain a handicapped parking permit for Nantucket?
2. How do I obtain a handicapped license plate for Massachusetts?

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

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1. Am I required to have safety detectors in my house?
2. Are there home care services available on the island?
3. Is there a Visiting Nurses Program on Nantucket?
4. Is there an Emergency Life Line Program on Nantucket?

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1. What does GIS stand for?
2. What is GIS?
3. How is GIS used on Nantucket?
4. Can anyone order a map?
5. How do I order a map?
6. How much does a map cost?
7. How up-to-date is the assessor's information listed for each parcel?
8. Why does it look like my house is partially on my neighbor's property?

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1. What is the maximum number of landscapers that can be on a site?
2. What is a COVID-19 Officer?
3. What landscaping activity is allowed by this Order beginning April 21?
4. What landscaping activity is allowed by this Order beginning April 28?
5. Can I install a stone patio, pool or other landscaping/hardscaping under this Order?
6. Can I plant window boxes for commercial businesses?
7. I live with and/or am related to one or more of my co-workers, can we ride in the same vehicle to get to work?
8. How does the State Stay-at-Home Order, which indicates that fieldwork is allowable as long as workers stay 6' apart from each other, differ from Board of Health Emergency Order No. 6?
9. Are people who work in a landscape company’s office allowed to go to those offices and work?
10. How will I get to work if I do not have access to a vehicle to use?
11. Can a construction project and a landscaping project both occur on the same property, at the same time?
12. If I am a landscape worker going back to work and I need childcare for my child/ren, are childcare facilities open?
13. If I am not supposed to leave the site where I am working, how will I get to a bathroom if needed?
14. If an employee is afraid to return to work during the COVID-19 crisis for reasonable concerns, is he or she eligible for unemployment?
15. Are cleaning services allowed?
16. Are non-essential businesses allowed to open?

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1. Is there a way I can see an attorney for a non-criminal matter on Nantucket?

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1. How can I find lodging on the island?
2. I am coming to Nantucket today or tomorrow and have not made room reservations can I call visitor services to find a room?
3. I have arrived by ferry or airplane, but do no t have a room reservation, what should I do?
4. I would like to come for a holiday weekend or for a particular festival in a few weeks or months, does visitor services know who has room availability at that time?
5. I want to stay for one night. Every place I call wants a 2 or 3 night minimum, but they all tell me to call visitor services, why?
6. If visitor services is closed how can I find a room?
7. Does visitor services make room reservations?
8. Can visitor services recommend or rate any lodging establishment over another?
9. What is the Nantucket Lodging Association?

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1. Is it possible to get assistance to help me with paying my bills on time or help me with my check book?

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1. 31. Is there Glossary and List of Acronyms that are commonly used in PFAS?
2. 32. Are there scientific studies where I may find additional information?

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1. If my application is on the agenda, what time do I arrive at the meeting?
2. What is the deadline to get on the next meeting agenda?
3. What is the fee for appearing before the Planning Board?
4. Where can I get a copy of the Nantucket Zoning Bylaw?
5. Where can I look at a plan for a proposed subdivision?
6. Where do I pick up a second dwelling application?

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1. Will I be fined if I am carrying a single-use plastic water bottle around?
2. What is “drinking water”? Will I still be able to buy sparkling water?
3. How will I stay hydrated if I cannot buy bottles of water?
4. Will vending machines be allowed to sell bottled water?
5. Can I bring these banned items from off-island or order them online?
6. How will this bylaw be enforced?
7. How does this relate to waste stream separation?
8. How does this bylaw relate to the existing Biodegradable Packaging Bylaw?
9. Why are nip bottles, plastic plant pots, flushable wipes, etc. not included in the ban?
10. Can my business use these items if they are made from compostable plastics, bamboo, or a natural fiber?

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1. How do I request a Police Record?
2. How do I obtain a temporary handicapped parking permit?
3. How do I pay my parking ticket?
4. How do I pay for my beach permit?

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1. What is a pothole?
2. How potholes are formed?
3. How is a pothole fixed?
4. What is “Cold Patch”?
5. Does the Town have a “Pothole Fixer”?
6. When will the potholes be fixed?
7. How do I report a pothole?

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1. Where do I get a beach driving permit?
2. What licenses / permits do I need to start business?
3. What permits are required to build / alter / move / demolish a structure?
4. When do I need a non-commercial shellfish permit?

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1. What are the current landfill fees?
2. What is accepted recyclable items?
3. Can I toss out my trash in black bags?
4. What do I do with Styrofoam peanuts?
5. How do I dispose of latex paint?
6. How do I recycle full cans of food?
7. What do I do with cardboard boxes?
8. What do I do with a plastic container full of cooking grease?
9. Where do I throw bubble wrap?
10. Where do I toss cardboard boxes full of spray foam?
11. What do I do with sensitive papers?
12. Where do I throw mulch and fertilizer bags from my business?
13. Where do I toss bags of fertilizer, lime and grass seed?
14. I just donated my time and cleaned up the beach. Do I have to separate the recyclables from the beach debris?
15. I just cleaned up my job site and there are recyclables in my bags, do I have to separate them?

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1. Do I need to complete Land Bank forms?
2. How do I get a copy of a deed or document?
3. How do I use the online database?
4. How do I request a Corporate Certificate?
5. What are the Registry’s hours?
6. What are the Registry fees?
7. What is a Declaration of Homestead?
8. What is the deeds excise tax?

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1. ¿Están abiertas las oficinas del municipio o el condado?

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1. I would like to find information of restaurants. Do you have any restaurant info or menus?
2. Do all the restaurants stay open year round?
3. Can I get a list of open restaurants in the off-season?
4. I want to make dining reservations for Easter, Thanksgiving, or Christmas dinner, how can I find out who is open?
5. Do you have menus to take?
6. Can visitor services make restaurant reservations or recommendations?

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1. Does visitor services have public restrooms?
2. Are there other public restrooms on Nantucket?

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1. Who needs to apply?
2. Are free standing signs allowed?
3. Are political and non-commercial signs allowed?
4. Do I have to attend the Sign Advisory Council meeting?

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1. Is it possible to see a social security agent on Nantucket?
2. Can I get social security forms and assistance on the Internet?
3. What is SHINE?
4. What do SHINE counselors do?
5. How do I reach the Department of Public Welfare or Department of Transitional Assistance office?
6. How do I apply for unemployment?

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1. Is there a support group for Alzheimer's on Nantucket?
2. Is there a support group for cancer on Nantucket?
3. Is there a support group for caregivers?
4. Is there someone who sees Elderly residents for mental health?

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1. How do I change my address?
2. What address do I use to mail my payment?
3. What is a lockbox?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. Is the Tax Collector's Office part of the Finance Department?

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1. Where can I get a copy of the Nantucket Regional Transit Authority (NRTA) fixed route seasonal schedule?
2. Is there an accessible transportation door-to-door service for the elderly?

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1. How do I change my address?
2. What is a "lockbox"?
3. What address do I use to mail my payment?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

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1. Where can I get assistance for Veteran's Services?

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. Where is visitor services?
4. What is visitor services?
5. Is visitor services open year round?
6. How does visitor services get its annual budget?
7. How many people live on Nantucket?
8. Where are the best beaches?
9. Do I need car on Nantucket?
10. Will I find the information that I am looking for if I walk into, or call, your office?

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1. What is a cross connection and what can I do about it?

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1. Exactly what is lead?
2. How does lead get into a home's water supply?
3. How can I tell what kind of pipes my home has?
4. How does lead affect people?
5. How is lead in our drinking water regulated?
6. How can I tell if my water has lead in it?
7. How can lead exposure be reduced?

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1. Is fluoride added to the water?
2. I have just received my water bill, why is it higher than normal?
3. Is the water safe to drink?
4. When can I expect to get my bill?
5. Why do I get a sewer bill from the Water Company?
6. Why does the Water Company recommend having my meter shut off when I leave for the season?
7. Why do I pay a service charge even if I don't use any water?

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1. How was the project awarded?
2. Who will own the project?
3. What is the proposed scope and scale of the project?
4. What clean energy benefits will the project provide?
5. What economic benefits does the project provide?
6. Is solar a permissible use on water company land held for water supply purposes?
7. How much land will need to be clear cut to accommodate this project and how will the clearing be conducted and managed?
8. Does this project impact any endangered species?
9. What approvals does the developer require before constructing the project?
10. Will the project impact the island’s aquifer/water supply?
11. Does the project pose a toxicity risk to the public water supply (i.e. PFAS/Gen-x)?
12. What happens to the project components after the 20-year project term?